Our Services

Our Services

Patient Engagement

Patient Engagement

Involving patients, from protocol input and endpoint selection to preference studies.

Involving patients, from protocol input and endpoint selection to preference studies.

Involving patients, from protocol input and endpoint selection to preference studies.

Understanding what matters to patients goes beyond measuring outcomes. Before an endpoint is selected or a protocol is written, there is value in hearing directly from the people the evidence is about.

That means understanding which symptoms affect daily life, how a treatment, device or technique is experienced, and what patients would choose between and why.

Understanding what matters to patients goes beyond measuring outcomes.

Before an endpoint is selected or a protocol is written, there is value in hearing directly from the people the evidence is about, and regulatory expectations are increasingly formalising around this.

That means understanding which symptoms affect daily life, how a treatment, device or technique is experienced, and what patients would choose between and why.

The Evidence Landscape

The Evidence Landscape

The Evidence Landscape

27%

27%

27%

of sponsor companies routinely solicit patient input into protocol design decisions. 

Tufts CSDD sponsor survey, 2023.

30%

30%

30%

of FDA drug and biologic applications approved between 2019 and 2023 included patient experience data in the benefit-risk framework.

Martin, JD et al. Therapeutic Innovation and Regulatory Science, 2025.

How we support you.

How we support you.

How we support you.

Patient input is most useful when it is tied to a decision: which endpoints to use, how a protocol should look, or what trade-offs patients would accept.

We help you identify which decisions would benefit, plan the research to inform them, and oversee it.

We report the findings with recommendations, documented so they can be referred to in protocols and submissions.

Where patient-facing materials are needed, we write them in plain language for your own review and approval process.

Research plan for the patient engagement or preference work

Structured methodology compliant with industry codes

Educational resources and engagement materials for patients, in plain language.

Research methodology, interview guides and study materials for the patient engagement or preference work.

Research plan for the patient engagement or preference work

Structured methodology compliant with industry codes

Educational resources and engagement materials for patients, in plain language.

Research methodology, interview guides and study materials for the patient engagement or preference work.

Related Services

Related Services

Related Services

Patient engagement sits alongside patient-reported outcomes where insight needs to inform measurement strategy, and connects to evidence generation planning where the patient perspective shapes the wider evidence portfolio.

Patient engagement sits alongside patient-reported outcomes where insight needs to inform measurement strategy, and connects to evidence generation planning where the patient perspective shapes the wider evidence portfolio.

Take Real-World Research Further

If you would like to discuss a programme, please get in touch.

Take Real-World Research Further

If you would like to discuss a programme, please get in touch.